HELP CENTER

Frequently Asked Questions

Find answers to the most common questions about buying, selling, and using Adarisi.

For Customers

Everything you need to know about purchasing and downloading digital products on Adarisi.

How do I purchase a product?

Browse the marketplace, choose your favorite digital product, add it to your cart, and complete your purchase using our secure checkout process.

When will I receive my download?

Your digital download will be available immediately after your payment is successfully completed. You’ll also receive a confirmation email with your download link.

Can I download my purchase again?

Yes. You can access your purchased files through your account whenever downloads are available, according to the product’s download policy.

What payment methods are accepted?

Adarisi accepts secure online payment methods. Additional payment options may become available as our marketplace grows.

Can I request a refund?

Due to the nature of digital products, refunds are generally not available once a file has been downloaded. If you experience a technical issue or receive an incorrect file, please contact our support team and we’ll be happy to help.

For Creators

Everything creators need to know about selling on Adarisi.

How do I become a creator?

Simply create an account and apply to become a creator. Once approved, you’ll be able to upload and manage your digital products.

What can I sell on Adarisi?

You can sell original digital products such as ebooks, planners, journals, templates, printables, graphics, courses, audiobooks, worksheets, and more.

How do I get paid?

Payments are processed securely. Earnings will be transferred according to Adarisi’s payout schedule and payment policies.

Can I sell products that I already offer on Etsy or my own website?

Yes. As long as you own the rights to your work, you’re welcome to sell your digital products on multiple platforms.

How do I update my products?

You can edit your product information, replace files, update descriptions, and manage pricing directly from your Creator Dashboard.

Technical Support

Need help? Here are answers to common technical questions.

I can’t download my purchase.

Please check your confirmation email or log into your account to access your downloads. If the issue continues, contact our support team.

I forgot my password.

Click the “Forgot Password” link on the login page and follow the instructions to reset your password.

How do I contact support?

Visit our Contact page and send us a message using the contact form. We’ll respond as quickly as possible.

My downloaded file won’t open.

Make sure you’re using the correct software for the file type. If the file appears damaged or incomplete, please contact us and we’ll help resolve the issue.

Still Need Help?

Our support team is always here to help. If you can’t find the answer you’re looking for, don’t hesitate to contact us.